Receipts, tracking & solutions
Your inbox is the order record.
The receipt arrives first. Tracking follows when each package enters the carrier network.
What happens after payment
- Hostinger sends the order receipt to the email used at checkout.
- The appropriate production partner receives each physical item.
- Made-to-order merchandise enters production; magazines enter their print queue.
- Tracking is emailed when available. Mixed orders may arrive in separate packages.
Something is wrong
Email store@methspace.com with the order number, purchasing email, and a short description. For damage, a wrong item, or a printing defect, include clear photos of the product and packaging. Do not send complete card details.
We aim to answer within one business day.
Damaged, defective, misprinted, incorrect, or qualifying lost orders will be replaced or refunded. See the complete shipping and returns policy.
Address changes
Contact the store immediately. We can usually correct an address before production begins. Once a package is in production or with the carrier, a change or free reshipment may no longer be possible. Print-pass customers should send a new address before the next issue enters production.